CVE-2024-57728

Vulnerability details

SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Added to CISA KEV: 2026-04-24

Ransomware campaign use: Known

CISA due date: 2026-05-08

Defensive guidance from CISA

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

This is the source's required-action field, not an independently validated patch procedure. Refer to the vendor for exact affected versions and fixes.