CVE-2024-57726

Vulnerability details

SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

Added to CISA KEV: 2026-04-24

Ransomware campaign use: Known

CISA due date: 2026-05-08

Defensive guidance from CISA

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

This is the source's required-action field, not an independently validated patch procedure. Refer to the vendor for exact affected versions and fixes.